Website Terms of Use

1. 1. About Us

   This website is operated by SRC Mortgage Solutions Ltd, company number 15443380, whose registered office is at Matrix House, 12-16 Lionel Road, Canvey Island, Essex, SS8 9DE. SRC Mortgage Solutions Ltd is an Appointed Representative of SRC Financial Services Ltd, which is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 430562.

2. 2. Purpose of the Website

   The website provides general information about the mortgage and protection services offered by SRC Mortgage Solutions Ltd. Website content does not constitute a personal recommendation, regulated financial advice, legal advice or tax advice. Advice can only be provided after an appropriately qualified adviser has considered your individual circumstances.

3. 3. No Client Relationship

   Browsing the website, downloading information, completing an online form or making an initial enquiry does not by itself create a client relationship or contractual obligation. A client relationship will arise only when we have agreed to act, completed any required regulatory checks, issued the relevant terms or disclosures and, where applicable, begun providing regulated services.

4. 4. Accuracy and Currency of Information

   We take reasonable care to keep website information accurate. However, laws, regulations, lender criteria, interest rates, product availability and market conditions can change. We do not guarantee that all information will remain complete, accurate or current at all times. You should obtain personalised advice before making a financial decision.

5. 5. Website Availability

   We aim to keep the website available, secure and functioning properly, but continuous or error-free access cannot be guaranteed. We may suspend, withdraw, restrict or amend any part of the website without notice where reasonably necessary.

6. 6. Financial Promotions

   Any website content that constitutes a financial promotion is intended for UK residents unless expressly stated otherwise. Financial promotions are subject to approval and oversight arrangements designed to ensure they are clear, fair and not misleading. Product availability and eligibility depend on individual circumstances and provider criteria.

7. 7. Online Enquiries and Affordability Information

   Information submitted through an online enquiry or affordability form is used to consider whether we may be able to assist and to contact you about your enquiry. Any indication provided before a full assessment is illustrative only, does not constitute a mortgage offer or personal recommendation and is subject to verification and lender criteria.

8. 8. Introductions to Third Parties

   We may, with your agreement, introduce you to a third party for services we do not provide directly, such as buildings and contents insurance. You are not required to use that third party. Any advice, service, terms or charges offered by it are its responsibility.

9. 9. External Links

   The website may contain links to third-party websites. Links are provided for convenience and do not amount to an endorsement. We do not control and are not responsible for third-party content, availability, security, privacy practices, products or services.

10. 10. Intellectual Property

    Unless otherwise stated, website text, graphics, branding, logos, downloads, photographs, page layouts and other content are owned by or licensed to SRC Mortgage Solutions Ltd. You may view or print content for personal, non-commercial use. You must not reproduce, modify, distribute, republish, commercially exploit or systematically extract content without prior written permission.

11. 11. Acceptable Use

    You must not misuse the website, attempt unauthorised access, interfere with its operation or security, introduce malicious code, use automated extraction tools without permission, impersonate another person, submit unlawful or misleading information, or use the website for any unlawful purpose.

12. 12. Cyber Security and Fraud Prevention

    We take reasonable measures to protect our systems and customer information, but no internet transmission is completely secure. Be cautious about unexpected messages and always verify any payment instruction or change of bank details by telephone using a trusted number. SRC Mortgage Solutions Ltd and SRC Financial Services Ltd will not notify you of a change to bank account details solely by email. Contact us immediately if a communication appears suspicious.

13. 13. Artificial Intelligence and Technology

    Technology, including artificial intelligence, may be used to assist with preparing, reviewing, organising or presenting information. Published regulatory and legal content is subject to human review. Regulated financial advice and personal recommendations are provided by appropriately qualified advisers after assessing the customer's circumstances; technology is not a substitute for regulated advice or professional judgement.

14. 14. Privacy and Cookies

    Use of the website is also subject to our Privacy Notice and Cookie Policy. Personal information submitted through the website will be handled in accordance with applicable data protection law.

15. 15. Limitation of Liability

    Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Subject to that, neither SRC Mortgage Solutions Ltd nor SRC Financial Services Ltd accepts liability for loss arising solely from reliance on general website content, temporary website unavailability, third-party websites or events outside reasonable control. These Terms do not limit any rights or protections you have in connection with regulated services provided to you.

16. 16. Changes to These Terms

    We may amend these Terms from time to time. The current version will be published on the website with its effective date. Continued use after publication means that the revised Terms apply to your subsequent use of the website.

17. 17. Governing Law

    These Terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that apply.

Contact Us

SRC Mortgage Solutions Ltd
4 Lords Court
Basildon
Essex
SS13 1SS

Telephone: 01268 280096
Email: info@srcmortgagesolutions.com

warning

Important Mortgage Warning

Your home may be repossessed if you do not keep up repayments on your mortgage.

Version 1.0 · Effective July 2026